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Can I request more financial aid if my school costs are higher than expected?

UMGC uses federal guidelines to estimate your Cost of Attendance (COA), which includes things like tuition, fees, and supplies. You may be able to request a COA adjustment if you have extra education-related expenses, including things like a new computer, medical costs, or increased transportation.

Submit your appeal through the Help Center and include the following:

  1. A personal statement explaining the situation that led to your extra expenses
    • Note: If you're only appealing for dependent care expenses, just complete the Child/Dependent Care Allowance Form; no statement needed.
  2. Documents that show the additional costs, including dates (like receipts, bills, or invoices)

Learn more at Professional Judgement.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.