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Will I receive a refund on my Tuition Assistance (TA) if my agency overpays?

We can only bill your agency for the actual cost of your tuition. If your Tuition Assistance (TA) authorization is for more than your total charges, the extra amount will not be credited to your account. Any overpayment will be refunded directly to the agency.

Ways to Contact Support for More Assistance

By Chat

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Monday–Friday, 8 a.m.–10 p.m. ET.

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By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.