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Help and Knowledge Base

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Will I receive a refund if UMGC cancels my course?

Yes—you’ll get a 100% tuition refund if UMGC cancels your course.

UMGC will try to notify you before the first class meeting. When a course is canceled, you can:

  • Switch to another course (if space is available), or
  • Cancel your registration and receive a full refund for that course

Visit the Cancellation of Courses webpage.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.