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How will I receive my bill?

Bills are generated every time there is activity on your account (e.g., new charges, adding or dropping a class). When a bill is generated, an e-Statement will be sent to your preferred email address on file, as well as any authorized users on file. E-Statements are generated daily. Any charges or activity completed after the e-Statement is sent will be generated on the following day. 

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.