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Help and Knowledge Base

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How long does it take to process a payment?

UMGC accepts credit cards, checks, money orders, and electronic debit. Processing times vary by payment type.

  • Electronic checks (e-Checks) & online credit card payments: Posted at submission
  • Credit card payments: Processed immediately
  • Tuition Remission waivers: Applied within 5 business days
  • Third-party payments: Applied within 2 business days
  • Monthly Payment Plan transactions: Posted immediately

For more information, visit How to make a payment or contact Student Accounts

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.