Help and Knowledge Base

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What is an overview of Virtual Desktop (VDA) labs?

For an overview of the virtual labs, you can download the Virtual Labs Overview document.

Note: The UMGC Virtual Labs are available for undergraduate and graduate Cybersecurity students only.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.