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Help and Knowledge Base

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When will I know if I’m accepted?

You’ll receive an email within 24–48 hours after you submit your application. This message will confirm whether you’ve been accepted and outline your next steps.

If you don’t see the message in your inbox, check your Junk/Spam folder. If you don’t receive anything after 48 hours, contact us at 800-888-8682 or open a ticket in the Help Center.
 

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.