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Help and Knowledge Base

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Can I get a refund from MyCAA if I used other tuition assistance?

No, you cannot receive a refund. MyCAA funds are applied after all other tuition assistance is used. If your tuition is already covered, MyCAA will not be applied.

Ways to Contact Support for More Assistance

By Chat

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Monday–Friday, 8 a.m.–10 p.m. ET.

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Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.