Skip Navigation
Skip to Menu Toggle Button

Help and Knowledge Base

Could not find the article.

Who should I contact to consolidate my loans?

Federal Loans

Private (Alternative) Loans

  • Contact your lender directly to ask about consolidation options.
  • Note: Private loan consolidation may not offer the same benefits as federal loan consolidation.

Before you consolidate, review the pros and cons to decide if it’s the right move for you.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.