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Help and Knowledge Base

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How does UMGC MyAlerts work?

MyAlerts is UMGC's free emergency notification system. When you sign up, you'll get texts and emails about emergencies, bad weather, and campus or site-specific closures.

Alerts for your location will mention it right away. Read messages quickly and follow the instructions. Keep your phone or device nearby for updates, and check your email often. Standard wireless messaging fees may apply.

For more ways to stay informed, see How can I get UMGC weather and emergency updates?

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.