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Help and Knowledge Base

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How can I get UMGC weather and emergency updates?

  1. Sign up for MyAlerts
    • Receive notifications via cell phone, email, or other devices.
    • Add up to 2 devices and 2 email addresses.
  2. Check multiple sources
  3. Follow instructions immediately
    • Sirens at UMCP seek shelter
    • Public Address at Adelphi Headquarters listen for updates
  4. Know emergency procedures

Tip: Stay updated by checking alerts frequently and using more than one source to stay fully informed during emergencies

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.