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Help and Knowledge Base

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How can I find my UMGC username or email address?

After completing your application, you should have received your username and email address. If you can't find it or misplaced it, don't worry!

  • If you know your username: Add @student.umgc.edu to create your email. (Example: hsolo2@student.umgc.edu)
  • If you don't know your username or email: Contact Technical Support for help or visit the Help Center.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.