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Help and Knowledge Base

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What is my EMPLID/Student ID?

Your EMPLID is your student ID number at UMGC. You will use this ID to:

  • Register for classes
  • View your academic records and financial aid
  • Contact UMGC staff with account-specific questions
  • Access online tools like MyUMGC and the Help Center

You can find your EMPLID / Student ID:

  • In your Welcome Letter from UMGC
  • In the upper right corner of your MyUMGC account after logging in

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.