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Do I need TK20 for my program?

  • Programs: MEd in Instructional Technology, Instructional Technology Integration Certificate, MAT (current students only)
  • Cost: $139 one-time TK20 HigherEd subscription
  • Deadline: Purchase before your first class
  • Validity: 7 years

Tip: Having trouble with an assignment or accessing your Tk20 account? Check Watermark Student Support first. If you continue to have issues, contact Kristin Kubik at kristin.kubik@umgc.edu.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.