Help and Knowledge Base

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Will I be disenrolled from my classes for non-payment?

Yes, you may be disenrolled if your tuition balance exceeds $250 and is not paid by the due date—usually one week after classes start.
Disenrollment can happen if:

  • Your payment is overdue
  • Past due charges exceed $250
  • You don’t qualify for exemptions like financial aid, Military Tuition Assistance, or Veterans Education Benefits
  • There’s no service indicator preventing disenrollment

Avoid disenrollment:

For more details, visit the Disenrollment for Nonpayment webpage or contact the Office of Student Accounts at 800-888-8682.

 

Ways to Contact Support for More Assistance

By Chat

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Monday–Friday, 8 a.m.–10 p.m. ET.

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By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.