Skip Navigation
Skip to Menu Toggle Button

Help and Knowledge Base

Could not find the article.

Will I receive my diploma at Grad Walk?

No. You will receive a congratulatory letter from UMGC President Gregory Fowler inside a diploma cover when you cross the stage.

For more information on receiving your diploma, visit When will I receive my diploma?

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.