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Help and Knowledge Base

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Why isn’t content displaying in my browser?

Some browsers block mixed content (secure and insecure items on the same page). You may see blank pages, missing media, or broken links.

To fix this, change your browser settings:

  • Chrome
    • Click the shield icon (right of the address bar).
    • Select Load unsafe script.
    • Review Learn more if you want details before continuing.
  • Firefox
    • Click the shield icon (left of the address bar).
    • Select Disable Protection on This Page.
  • Internet Explorer
    • Look for the bar at the bottom.
    • Click Show all content.

Tip: If content still won't load, switch to another browser (like Microsoft Edge).

Important: Adjusting these settings lowers your browser's security. Only allow content from trusted UMGC pages.

If you still need help, contact UMGC Technical Support at 888-360-8682 or umgchelp@umgc.edu.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.