Who do I contact if my balance is incorrect?
If you feel your balance is incorrect, contact the Office of Financial Solutions.
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Ways to Contact Support for More Assistance
By Chat
Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).
Call 888-360-8682 for technical support (24/7).
By Email
Email the support team or submit documents using the UMGC Help Center.