Skip Navigation
Skip to Menu Toggle Button

Help and Knowledge Base

Could not find the article.

Do I need to contact Financial Aid if I change my degree program?

If you are changing degree programs mid-aid year (such as MBA to Doctoral), please submit a case to the Financial Aid office by following the steps below: 

  1. Navigate to UMGC
  2. Select Email Us from the Get Help drop-down menu
  3. Choose Case Type = Financial Aid
  4. Complete the remaining fields
  5. In the Describe your Question or Issue box, please reference the change from one degree to another
  6. Click Submit

You can also call us at 800-888-8682 for assistance.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.