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How do I configure my password reset options at UMGC?

  1. Go to the Account Registration and log in with your UMGC email and password.
  2. Verify and update your Account Registration profile.
  3. Click the links to change or add missing info, then Save.
  4. Use the blue Back button to return to your profile.
  5. When all information is correct, select Finish.

Tip: Keep your recovery info updated to reset your password quickly and securely.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.