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How do I complete a Master Promissory Note (MPN)?

To receive federal student loans, you must complete a Master Promissory Note (MPN) by following the steps below:

  1. Visit StudentAid.gov.
  2. Log in using your FSA ID and password.
  3. Select the type of loan you're accepting (Subsidized/Unsubsidized or Graduate PLUS).
  4. Follow the steps to complete and sign your MPN online.
  5. Once submitted, UMGC will be notified electronically.

Note: Be sure all your information is accurate and matches what's on your FAFSA.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.