Help and Knowledge Base

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How can I find out if I'm eligible for the Post-9/11 GI Bill?

To determine if you're eligible for the Post 9/11 GI Bill:

  • Contact the Department of Veterans Affairs (VA) for eligibility information. Only the VA can determine eligibility.
  • After you receive your eligibility information from the VA and register for classes, log into your MyUMGC student portal. Go to the Veteran Certification section under Finances to request certification.
  • Select the appropriate semester(s) and complete the certification form for any class(es) for which you wish to use benefits. (Separate requests for certification are needed for each term.)

Important Notes

  • The VA sends payments for tuition and fees (depending on your eligibility) directly to UMGC, provided the courses are applicable and you request VA certification as outlined above.
  • If you're not 100% eligible, any remaining balance after the VA payment will be your responsibility.
  • If you're active-duty, learn more at the Tuition Assistance for Military Personnel webpage. 
  • If you wish to maximize your monthly housing allowance (MHA), please reach out to your Success Network Partner for assistance!
     

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.