Help and Knowledge Base

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How can I check the status of my financial aid award?

We will send financial aid award notifications via e-mail, but you can also check the status of your financial aid award online by following the steps below:

  1. Log in to your Student Portal.
  2. Select Finances.
  3. Select Financial Aid.
  4. You will receive a pop-up message: A new tab will open to display this page.
  5. Select Okay, and you will be redirected to the financial aid page, where you can view your financial aid award

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.