Skip Navigation
Skip to Menu Toggle Button

Help and Knowledge Base

Could not find the article.

How can I check the status of my financial aid award?

We will send award notifications via e-mail, but you can also check the status of your reward online by following the steps below:

  1. Log in to your Student Portal
  2. Select Finances
  3. Click Financial Aid
  4. You will receive a pop-up message: A new tab will open to display this page
  5. Click Ok, and you will be redirected to the financial aid page, where you can view your reward

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.