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Help and Knowledge Base

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How do I check my application status?

Within 24–48 hours of submitting your application, you’ll get an email update with your application status and an overview of your next steps. 

If you don’t see this email, check your Junk/Spam folder. If still missing, call 800-888-8682 or open a ticket in the Help Center.
 

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.