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Help and Knowledge Base

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How do I change my UMGC password if I know my current password?

  1. Click the link in your password expiration message, or go to password.umgc.edu.
  2. Enter your current password when prompted.
  3. Type your new password in the Create new password field.
  4. Re-enter your new password in the Confirm new password field.
  5. Click Submit to save your changes.

Note: Your new password must meet UMGC's password criteria. See the full details here: UMGC Password Requirements

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.