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Can I change my dependency status?

Your dependency status is set by your FAFSA information. If you have unusual circumstances, you can ask to have it reviewed by submitting an Unusual Circumstances Appeal form.

Follow the steps on the UMGC Professional Judgement Appeal webpage under Unusual Circumstances Appeal Process. Incomplete appeals will not be reviewed.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.