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Help and Knowledge Base

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How do I change information on my application?

Once submitted, your application cannot be changed. However, you can update your contact information (email, address, phone) in the student portal.

For other updates, use the Demographic Information Update Form :
  • Name
  • Date of birth
  • Social Security Number

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.