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How do I cancel my payment plan?

To cancel your current payment plan, complete the Payment Plan Cancellation Form

Important: Canceling your payment plan does not remove your financial responsibility. You'll still owe any outstanding charges, and unpaid balances could result in disenrollment.

If you no longer plan to attend, be sure to drop your classes through your Student Center. Simply not paying will not cancel your enrollment. Refund eligibility depends on when you drop. Visit the Refunds webpage for details.

Note: If you set up a new payment plan, a $35 enrollment fee will apply. Once a class has started, it may not qualify for a full refund.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.