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How do I buy books using a voucher?

To purchase books using a book allowance, you must order through Barnes & Noble College (formerly MBS Direct):

  • Online: Use your voucher ID and student ID (sent via email)
  • Phone: Call 800-325-3252 and provide your student ID

Book vouchers can only be used at umgc.edu/bookstore.

Requests may be denied for any of the following reasons:

  • Financial aid already disbursed
  • Not enough or no pending financial aid
  • Book allowance already requested this semester
  • Term not yet open or already closed
  • Student is not a UMGC stateside student (UMGC Europe or Asia students are not eligible)

For more information:

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.