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How do I apply for an alternative loan?

To apply for a private student loan:

  1. Contact a lending institution (e.g., bank, credit union) of your choice for application requirements.
  2. After approval, the lender will contact UMGC to certify the loan.
  3. UMGC certification requirements include:
    • Current FAFSA for the aid year
    • Completed verification (if selected by the Department of Education)
    • ID and statement of educational purpose
  4. Once certified, the lender will transfer funds to UMGC via electronic transfer or paper check.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.