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Help and Knowledge Base

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Am I eligible for an application fee exception or waiver?

You may waive the application fee in certain situations:

  • You’ve already paid the fee for a previous UMGC application.
  • You’re transferring between UMGC locations (Stateside, Europe, or Asia).
  • You are a UMGC employee, or the spouse/dependent of one.
  • You’re applying through an approved partnership with your school or employer.
  • You’re a visiting student from another University System of Maryland school.
  • You’re taking classes through a consortium agreement with an overseas school.
  • You’re a new military student stationed overseas using tuition assistance.

UMGC also offers Application Fee Waivers during certain promotions, events, or through scholarship opportunities.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.