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Help and Knowledge Base

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What happens after I submit my application?

After acceptance, you’ll receive two important emails:
  • Your tuition status and advising details
  • Your student portal login credentials
Transcript deadlines:
  • Undergraduate: Submit transcripts by the end of your second term.
  • Graduate: Submit transcripts by the end of your first term.
If documents are missing, UMGC will email you with instructions.
 

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.