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Help and Knowledge Base

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How do I access my UMGC email account?

Your email will be available:

  • Next-semester classes: Wait 24 hours after enrollment before logging in.
  • Future-semester classes: Your account is available seven days before the class start date.

Note: If you previously used a UMGC email account in Outlook or another email app, you do not need to reconfigure your account. Apps will prompt you to log in with your new @student.umgc.edu email and password.

To access your email:

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.