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Help and Knowledge Base

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How do I access one-on-one tutoring?

To access one-on-one tutoring:

  1. Log in to your UMGC course or the MyUMGC portal
  2. Click the Academic Support or Resources tab in the classroom or select Student Support in MyUMGC.
  3. Select Tutoring in the classroom, or Work with a Writing Tutor, or Work with a Subject Tutor in MyUMGC
  4. Choose a Tutoring Option:
    • Connect with a Tutor Now: Select your subject and topic for instant help (Writing tutoring not available).
    • Schedule a Tutoring Session: Choose a tutor type (UMGC Professional, Peer, or Tutor.com Professional), select date, time, and session length (minimum 30 minutes), and confirm your appointment (Writing tutoring available)
    • Drop Off Your Work: Submit your work to receive written advice from a writing tutor within 12 hours, or use the AI Essay Review tool  (Writing tutoring available)
    • Ask LEO – AI Tutor Chatbot: Type your question for instant answers without using tutoring minutes
For detailed instructions, visit Tutoring Services & Resources.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.