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Help and Knowledge Base

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Will I receive a paper copy of my 1098-T?

If you don’t opt for electronic delivery, a paper 1098-T will be mailed by mid-January to your permanent address.

The form is sent via ECSI, UMGC’s trusted vendor for tax statement processing.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.