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Why didn’t I receive a 1098-T?

You may not receive a form if:
  • Scholarships, grants, or tuition assistance (including employer/government billing) covered your charges.
  • You enrolled in one calendar year but were billed in the previous one.
  • You didn’t take classes that year.
  • No valid U.S. mailing address is on file.
  • You are a non-resident alien.
  • Your billed courses were non-credit only.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.