At University of Maryland Global Campus, you can seek peer-to-peer tutoring through the WiseGuy platform or volunteer to be a peer tutor. WiseGuy allows you to search for peer tutors (WiseGuys) at UMGC by course or subject and review the profiles, ratings, and schedules of available tutors. The tutoring sessions are conducted online in real time through Google Hangouts.

This is a volunteer service, so availability will vary. WiseGuys are not official tutors who have been hired and trained by UMGC, so UMGC cannot verify their qualifications.

Register for a WiseGuy Account

Before you schedule your first tutoring session on the WiseGuy platform, you will need to sign up for an account. If you are seeking tutoring help, sign up as a student. If you have expertise in some subjects and wish to help other students, select "Become a WiseGuy." Whether you are signing up as a student or WiseGuy, you will be required to fill out basic information—including your name, university e-mail, and a password—and a personal profile. Your name, e-mail, and phone number are only shown to the administrators of the WiseGuy platform.

If you are signing up as a WiseGuy, you should fill out the personal profile section thoroughly. Consider how you would like to market yourself to students and list any courses and subjects for which you feel you can provide assistance. You will be asked to select your weekly availability. Once your profile is approved by the administrators, it will be searchable on the WiseGuy platform.

If you are a UMGC student: You will need to use your UMGC e-mail address, which is created once you've enrolled in your first course and verified your account. Find out how to access your UMGC e-mail account.

If you are an alumnus or staff member wishing to volunteer as a WiseGuy: Please e-mail stating your interest and include your e-mail address so we can approve it for you.

Use WiseGuy as a Student

Visit the WiseGuy platform if you want to seek undergraduate peer tutoring at UMGC.

  1. In the "Help me with . . ." box on the top left of the page, search for WiseGuys by course (e.g. MATH009) or subject (e.g. accounting). As you type, a drop-down menu will appear with suggestions, and you can select your preferred course or subject.
  2. Make sure "University of Maryland Global Campus" is selected in the "Filter by school" box. When you are ready, select "Find a WiseGuy."
  3. Review the WiseGuys in your search results. When you hover over a WiseGuy's profile picture, you will get a pop-up button to view their profile and read their student reviews.
  4. To see a WiseGuy's availability, select "Schedule Session." Pick a time you wish to schedule the session and select "Save."
  5. Next, you will need to fill out a form to specify what you want help with and how you'd like to meet the WiseGuy. Complete the form, then select "Send Message."

Most sessions take place online through the WiseGuy Google Hangouts app. If you prefer a phone session or to use another online platform (like Skype), select "In-Person" and specify your preference in the notes. Some WiseGuys may be willing to meet in person at a public location if you live close to each other.

Once you send the message, the WiseGuy will get an e-mail and/or text notification of your session request. When the WiseGuy confirms the session, you will receive a confirmation message via e-mail and, if you set up text notifications, by text message. Please allow 24–48 hours for WiseGuys to respond. If you do not get a response, you may want to request a session with another WiseGuy. Please notify if a WiseGuy is unresponsive.

Access an Online WiseGuy Session

For your session, you will need the following:

  • Laptop or desktop computer with high speed Internet
  • Microphone or headset; if you do not own either, then you can ask the WiseGuy ahead of time if you may use a phone for audio
  • An up-to-date version of Google Chrome, Internet Explorer, Mozilla Firefox, or Safari

You have two options to access the session.

Option 1: Access through the WiseGuy Platform

  • Log into your WiseGuy account.
  • Select "Upcoming Sessions" or "My Sessions" on your dashboard.
  • Find the session that is about to begin and select "Join Session."

Option 2: Access through E-mail

Before your session, you should receive an e-mail reminder letting you know that your session is coming up. From that e-mail, you can select "Join Session."

Please note: It is a good idea to test Google Hangouts before your session.

Benefit from Volunteering as a WiseGuy

You can take advantage of the many benefits of becoming a WiseGuy at UMGC.

  • Becoming a WiseGuy is a flexible way to make a difference. WiseGuys choose their own hours of availability, approve session requests, and can conduct the online sessions from their own home. This is optimal for busy students and alumni who want to help others within the UMGC community.
  • You can build your experience. Volunteering can be an effective way to apply course content outside of the classroom. Through tutoring, WiseGuys can practice communication skills, gain teaching abilities, solve problems, work with a diverse set of students, and more. The platform tracks tutor hours and subjects, allowing WiseGuys to easily share this information.  
  • Tutoring improves personal learning. Teaching and explaining concepts to others is a learning strategy that can strengthen your own understanding.
  • You can enhance your connection to the UMGC community. Participation can help alumni stay connected to UMGC and can give current students the opportunity to interact more with their peers. Sessions are in real time, providing a different atmosphere than most courses.